Six ‘COVID-19’ Related E-Commerce UX Improvements to Make
Source: Baymard Institute | Edward Scott
The current COVID-19 crisis is affecting all of us, both in private and professionally. Our sympathy goes to everyone affected by this crisis.
A consequence of countries, cities, and physical retail stores temporarily closing down is that a lot of that physical retail spending has now moved online instead. We get reports that several e-commerce industries currently are up 10–40% over normal sales levels, while online groceries and household essentials have unsurprisingly exploded.